Free Bike Project Terms and Conditions

To apply for a free bike, each applicant needs to have completed and met the conditions of entry below.

General

  • Be aged 16 years or over (Proof of age may be required).
  •  Do NOT currently have access to a working bike.
  • Agree to cycle regularly (weekly) or return the bike if not used.
  • Be able to cycle confidently, if not cycle training will be required.
  • Have basic bike maintenance knowledge.
  •  Agree to be complete an initial and follow up surveys via email or over the phone
  • Agree to GPS monitoring of the bike. The GPS will be used to gather journey and route information and can also be accessed in the event of loss or theft. This data will also be shared with partners for evaluation purposes.
  • Agree to an initial loan period of 6 months. At the end of the loan period, if the recipient has used the bike to cycle regularly, they will be given the option to take ownership of the bike (subject to being satisfied with the terms and conditions).
  • Agree to return the bike to Active Surrey if they are no longer needed.

Allocation

  • One bicycle will be allocated for each successful individual application on a first come first served basis.
  • A maximum of two bicycles will be allocated per household. This includes any previous Active Surrey bike allocations.
  • We cannot guarantee that every eligible applicant will receive a free bike.

Data Collection    

Your loan bicycle will be equipped with a GPS tracking sensor. This will collect trip data but will not be used in real time to look at individual journeys nor will the tracker company have access to any of your personal details. It can also be accessed in the event of loss or theft. If the bicycle stops being used, we may contact you to find out why.  At no point during the loan period must the applicant make any attempt to alter or remove the GPS tracker. Should any misuse of the GPS tracker be found, Active Surrey reserves the right to immediately recall the cycle. By agreeing to collect this data, you are helping to evidence and evaluate the use of the bike, which is vital to make the case for future funding for free schemes like this. Some of which will be shared with project partners for monitoring, evaluation, and transport planning purposes and will be used as outlined in the project privacy policy. For further information on this please visit the Active Surrey Cycling Privacy Notice

Abuse (verbal or physical) to any of the training or project staff will not be tolerated. Any applicant that is abusive will be disqualified from receiving a bicycle and will not be eligible to reapply at any time. Further action will be taken where necessary. 

ACTIVE SURREY reserves the right to amend these terms and conditions at any time. Successful applicants will be informed by email of any changes.