Reporting concerns

Reporting Your Concerns

It is not your responsibility to decide whether or not abuse or bullying is taking place or has taken place, but it is your responsibility to act upon any concerns you may have about poor practice or potential abuse.

We recognise that it can be difficult but reporting such concerns should never be delayed and allegations made by children or young people must never be dismissed.

If you're concerned about the safety or welfare of a child or young person, please contact one of the following organisations:

Surrey Children's Services

If you have serious concerns about the welfare of a child or young person, contact Surrey Children's Services (formerly Social Services) to register these concerns:

Surrey Children's Team: 08456 009 009

(Monday to Friday, 8am-6pm)

Emergency Duty Team: 01483 517898

(Monday to Friday, 6pm8am; Saturday & Sunday)

NSPCC Child Protection Helpline

0808 800 5000

If you're worried about a child's safety or welfare or if you need help or advice, ring the NSPCC Helpline; a confidential and free service open 24 hours a day, seven days a week.

If you are deaf or hard of hearing, call the textphone service on: 0800 056 0566

Email: help@nspcc.org.uk

Email: helpline.asian@nspcc.org.uk

Child Protection in Sport Unit

The CPSU's mission is to safeguard the welfare of children and young people under 18 in sport and to promote their well-being.

Tel: 0116 234 7278 / 7280

Email: cpsu@nspcc.org.uk

Active Surrey Sports Partnership

Active Surrey Sports Partnership has a designated Lead Child Protection Officers. If you are worried about the safety of child or young person taking part in an activity run by ASSP, or in another sporting environment, please contact:

Sarah White (Partnership Manager)

Direct line: 01483 518955

Main switchboard: 01483 518944

Email: sarah.white@surreycc.gov.uk

We take the welfare of children and young people very seriously and have procedures in place to deal with any concerns raised.

Please click on the links below for details of the processes we have in place for dealing with child protection concerns and accidents/incidents:

Child Protection Concerns Reporting Procedure

Accident & Incident Reporting Procedure

If you would like to make a complaint about a service or activity run by the Active Surrey Sports Partnership or about a member of staff, please click here for details of our Complaints Procedure.

Sports Club Child Welfare Officer

Sports clubs and organisations should have a designated Child Welfare or Child Protection Officer. If your child is taking part in activities run by a local club or organisation, this officer should be your first point of contact should you have any concerns.

However, if you would prefer to raise your concerns with someone outside of the club/organisation, please contact any of the other agencies listed above.

Page last updated: February 2008